At Wave, consulting is at the core of what we do and who we are. Beginning in the late ’90s, our consulting first ideology has allowed us to build a personalized solution for each customer’s individual needs compared to a out of the box program. We work hand-in-hand with our customers throughout Madison, devoting time and resources so that we have a complete understanding of their pain points and expectations and can build a custom approach to strategic digital transformation.

Back Office Modernization

The Back Office is the foundation of your organization. If your workflows have a lot of bottlenecks, the resulting loss of productivity will spread throughout your entire company. For example, let’s say a company acquires a new customer in minutes but requires a long time to bring on a new employee or partner. That’s a problem because both your employees' abilities and your vendor’s products play a important role in providing excellent service to the customer. Therefore, if those elements are not operating smoothly, your client is ultimately the one who suffers. Your Front Office can only be as seamless as your Back Office, and both must be considered during a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our proficiency includes a complete understanding of your business standards as well as the software that aptly delivers intelligent information. We how to ask the right questions and can define the right information to answer questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Outlining a plan is the most crucial piece of a migration. Every migration must have a certain amount of strategic digital transformation of the data moving from the source repository to the destination. Considerations must include search capabilities, security, mapping metadata, folder structure, and many other elements that will enable users to find appropriate information. It’s critical that you invest the time to understand the problems you’re having and what is needed to get resolution.

 
 
 

Intelligent Information Management

It is widely understood that the modern business requires multiple sources to pull content whether it’s a ERP, CRM, HCM, or ECM. Regardless of which program you’re using, it consists of essential business information and content that is imperative to the success of your organization. Both companies and their clients need information from multiple places to complete assignments, and this adds additional obstacles if that information is not easily accessible. The traditional route was to pull input into a central location but this approach is not viable forever as one tool can’t govern everything, particularly in some SMBs and enterprise companies.